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I thought I was going mad for a while – in fact I haven’t ruled it out. When pulling segmentation data through the Google Analytics API for April 2011, I was getting 0 every time. After several head-scratching hours I could find nothing wrong with my software, so I ran a report on the web [...]
Continue reading...8 September 2010
Google Instant Search is now live for those logged into their Google account. The key difference between instant and the old search is that the visitor does not need to type their whole search term as Google will make intelligent suggestions based on the first few key strokes. The good news is that this doesn’t [...]
Continue reading...2 September 2010
Understanding the information contained within a GA cookie is useful for debugging as well as deciphering what information is being stored about you on each visit to a website. How do you get to see them? The easiest way is to visit the site in Firefox, open FireCookie (F12), navigate to the Cookies tab. You’ll [...]
Continue reading...27 August 2010
Recently I sat down and lined up the transactions reported in our back-end systems with those reported in GA. What this showed was that 20-25% of transactions were missing in GA. These were real orders with real payments made against them, and although I expected a gap of a few percent, this is a big [...]
Continue reading...1 August 2010
Google’s web interface is easy to use and fairly intuitive, but there are hundreds of tools out there that can improve things. The tools below are my most used add-ons. They increase productivity by lowering the amount of time it takes to obtain data and increase the time you can spend on insight and action. [...]
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8 May 2011
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